Richard Owens Nursery Reviews and Complaints

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Richard Owens Nursery Reviews

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  • Two dead weeping tree roses

    Richard Owens Nursery, Exciting Gardens, sent me two dead weeping tree roses. I waited several months for the plants to be replaced and I just received what looks like a cane off of a climbing rose with nothing grafted on the top. One of the plants was pretty well broken up on the top as well. As weeping rose trees are climbing roses with a graft of the weeping rose on the top I was very disappointed. this was the first company that I ordered plants from that I have had a problem with. What a waste of time and money. More...
    nsestenzo's Picture   nsestenzo    0 Comments   Comments
  • Don't buy garden products from this company

    My aunt had bought plants from Richard Owen Nursery Spring & Gardens for a few years now, she had been patience when the pkg.had arrived with dry-dead plants. It's been four months sinced she placed her order this year, so far theres' been two packages delivered with incommplete and again dead plants in the last package. At one point we tryed to cancel the order but they do not accept phone cancelations, and at the time of the call the customer rep. could not locate the order. I have being calling their phone # but is always buzzy...So NO MORE BUYING FROM THEM....waist of... More...
    (Home Improvement)
    sadflower's Picture   sadflower    2 Comments   Comments
  • Pot with dirt

    I order some plants from this supplier and received a very small pot with some dirt in a plastic mailing envelope. I got in touch with them and they required the shipping label which I had not kept. When I complained they tried to tell me they would make an exception and I needed to send them a copy of my credit card statement to validate the purchase. I have told them I won't buy from them again and to cancel the rest of my order which they will try to locate before it ships. I don't have much hope. I will never buy from them again. More...
    (Online Shopping - Sponsored by AMAZON.COM)
    rukiddingme's Picture   rukiddingme    0 Comments   Comments
  • Dead Plants

    On July 9, 2008 I placed and order through the Exciting Gardens website (order #32539374). Several weeks later I received several dead and dying plants in the mail. I tried to rescue them, but unfortunately they all died. I contacted the Richard Owens Nursery, the company behind the Exciting Gardens website, and they told me if I returned the original shipping label they would send me replacement plants. I did this within a week of receipt of the original order. Since then I have received two further shipments of dead and dying plants. Everything the nursery has sent me died within a few... More...
    (Online Shopping - Sponsored by AMAZON.COM)
  • Dead Plants

    I ordered plants from this nursery. Once they arrived, half were dead and the other half died within a few days. I called the nursery and they told me I could get replacements so I returned the original shipping label and three weeks later received MORE DEAD PLANTS. I called, got them to send more replacements and received my third shipment of DEAD PLANTS. I wrote and requested a full refund, and they sent me a credit with their store. I called their customer service center and they said that since the problem was not resolved within 14 days - eventhough I had responded initially within 14... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    Eibhis's Picture   Eibhis    2 Comments   Comments

Richard Owens Nursery Reviews By Product

Richard Owens Nursery Comments

peggeen says: (12 months ago)
I placed my order in early April and the charge was put through but I still have not received the plants or any notice of when they may ship. Sorry I ordered from this company. The phone is always busy and you cannot speak to them. I may call the card company and have them put through a charge back after reading these reviews.

Jimriver2008 says: (4 years ago)
Richard I order 48 saberiam elm and 8 did not maked but i am ok

cheryl621 says: (4 years ago)
I have not received my order. I placed it April 15

831C says: (8 years ago)
I placed an order on April 12 for $70.26 and have heard NOTHING from my order. When might I expect my order? At this point I would prefer a refund.

tedted says: (8 years ago)
They post a phone number everywhere but every time I have called it , it is a busy signal??

I ordered many plants from them. They arrived in a tiny package with the dirt washed off the roots. They sure look dead but perhaps not.

Medina says: (9 years ago)
I sure which I had found the above information about Richard Owen Nursery in spring of 2008. I had the same problem. My plants were dead when arrived and I called many times and received the run around. Each person had a different story. I sent the label but the label must have been lost in the mail. I believe they toss the return labels in the trash. I was told that Grace Avery was the only one that could help me. But, she did not talk on the phone. What a sorry nursery. I will never order from them again nor will I recomend them to anyone.

topper says: (9 years ago)
I would like to replace the 3 Azalea plants and the Rul Japanese Cherry Tree ASAP. What do I do. This is a second request for INFO, Thanks Topper and Have a great day

topper says: (9 years ago)
I am requesting instructions on 4 plants that did not make it from last year. what procedure do I use to replace them, please e-mail me ASAP Thanks Have a great day Topper

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